Our customer support team is based in Philadelphia, PA and works closely with our editorial and digital teams to help our customers get the most out of F.A. Davis products and services! However, we know learning happens around the clock, and our customers may need personal assistance outside of traditional office hours. We have several options at your fingertips for 24-hour technical support. We highly recommend using these resources first if you have an issue that occurs in the evening or over the weekend.
Call our 24-hour technical support team by phone: 888-323-2847
Begin a live chat with a tech support representative.
For comprehensive, personal assistance, please submit a ticket here.
This will ensure a case is opened to handle your request in a timely manner. Please allow 1-2 business days for a resolution to your ticket.
Our customer support team hours are Monday through Friday, 8:30am to 5pm Eastern time.