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Orders FAQ
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HOW DO I PLACE A NEW ORDER?

 

Students/Individuals: Place your orders at FADavis.com.

 

Bookstores may submit orders via email to [email protected].

 

WHEN WILL I RECEIVE MY ORDER?

 

Track your order by entering your order number here on FADavis.com.

 

Shipping times vary depending on your location.

 

Orders usually process within 2 business days Monday through Friday.  

 

Please allow an additional 1-2 business days for a bundle/package to be assembled at our distribution center. 

 

Please allow 5-7 business days for standard delivery.

 

I NEED AN INVOICE!

 

Please send invoice requests by email to our Credits Manager at [email protected]

 

Invoices may be requested after 2-3 business days Monday through Friday of placing your order. 

 

WHERE DO I FIND MY ORDER NUMBER?

 

You can locate your order number:

1. On the order confirmation screen after your order is placed.

2. In the order confirmation email sent to you immediately after your order is placed.

3. From the Settings page, in the Redemption & Purchase History section.

 

HOW DO I REQUEST A REFUND OR PRICE ADJUSTMENT?

 

Please review our return policy for the steps to request a refund or a price adjustment.

 

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